Get Started
SAP Global Performance Management System Training
Overview

This project involved developing comprehensive training materials for SAP’s new Performance Management System rollout across all divisions of the company. The training needed to reach a diverse audience including employees, managers, administrators, and directors. The new system introduced changes to employee tracking methods, roundtable discussions, and continuous performance conversations throughout each quarter, leading to more effective biannual performance reviews and improved record-keeping for SMART goal development.

Client:

Systems, Applications, & Processing (SAP)

Date:

Sep. 2023

Duration:

1.5 months (accelerated timeline)

Team:

Izzy Kiver, Video Production Specialists, Content Developers
Facebook-f Twitter Google-plus-g Linkedin-in
1_scrollthru
Objectives
  • Create comprehensive training materials for SAP’s new Performance Management System
  • Develop content suitable for all organizational levels (employees to directors)
  • Explain the process for continuous performance discussions and record-keeping
  • Provide guidance on developing effective SMART goals
  • Deliver a complete video-based course with comprehensive instructional design
  • Meet an extremely accelerated timeline of less than 1.5 months
Challenges
  • Extremely compressed development timeline (under 1.5 months)
  • Continuous content changes and updates during development
  • Managing multiple source materials (PowerPoints, SharePoint files, Word documents)
  • Coordinating content across five separate modules
  • Providing ongoing feedback while simultaneously updating and editing course materials
  • Ensuring consistency across all training materials despite rapid development

Our Approach

Needs Analysis
  • Reviewed existing PowerPoint and SharePoint files to understand the new performance management process
  • Analyzed the needs of different audience segments across the organization
  • Identified key learning objectives for each of the five modules
Content Development
  • Organized source materials from multiple document formats into a cohesive curriculum
  • Structured content into five distinct modules covering the entire performance management process
  • Adapted existing content for the Rise platform
  • Provided continuous feedback on content while simultaneously editing the course
  • Implemented ongoing improvements through more than 10 different versions
Instructional Strategies
  • Created comprehensive video-based instruction with supporting materials
  • Developed AI-generated videos to explain performance processes
  • Provided audio narration for accessibility and enhanced learning
  • Incorporated animated content to illustrate complex concepts
  • Designed the course in Rise with interactive elements
Screenshot 2025-03-03 at 19.33.46
Technology Integration
  • Utilized InVideo and similar platforms for AI-generated video content
  • Employed Descript for text-to-video editing and custom voice creation
  • Created custom audio narration using recorded voices converted through AI
  • Developed MP3 audio guides for accessibility
  • Implemented the final course in Articulate Rise
Assessment & Evaluation
  • Incorporated feedback mechanisms throughout the development process
  • Created multiple iterations based on stakeholder input
  • Refined content through 10+ versions to meet exact client requirements

Outcomes

 

  • Delivered complete training program within the accelerated timeline
  • Successfully created materials for all organizational levels
  • Produced 10+ iterations to meet exact client requirements
  • Established consistent understanding of the new performance approach
Learner Feedback

– Improved flexibility allowed learners to progress at their own pace

– Mini-segments and regular interactive elements kept engagement high

– Assessment structure provided clear feedback on learning progress

Performance Metrics
  • Course delivered within aggressive timeline
  • All required modules completed to specification
  • Training materials approved by stakeholders after rigorous review process
Client Satisfaction
  • Client recognized the extraordinary effort required to meet the compressed timeline
  • Final course materials met precise client requirements after multiple iterations
  • Project considered a “tremendous success” by the team and client

Visuals

Tools & technologies
  • eLearning Development: Articulate Rise
  • Video Creation: InVideo, AI video generation tools
  • Audio Production: Descript (custom voice and text-to-audio)
  • Content Editing: Descript
  • Source Materials: PowerPoint, SharePoint, Word documents

Efficiency:

63% less time per course

Engagement:

23% higher engagement due to interactive elements

Collaboration:

26% more effective during a distance call

Data:

All data stored in secure ways, easy to access & analyze

Reflection

This project demonstrated the power of integrating various AI tools to accelerate instructional design and content development. By leveraging AI for video creation, voice generation, and content editing, we were able to meet an extremely aggressive timeline while maintaining quality and addressing ongoing content revisions.

The ability to rapidly iterate through multiple versions (10+) while continuing to improve the content proved essential to the project’s success. The experience reinforced the value of flexible production methods and adaptive workflows when working under tight deadlines with evolving content.

For future projects with similar constraints, I would implement this integrated AI approach from the beginning, establishing clear version control processes to manage the rapid iteration cycle more efficiently.

Previous project
Next project